The Hidden Cost of Quick Fixes: How Process Debt Drags Down Mid-Market Valuation
After 30 years working with mid-market businesses, I can spot the process debt that really matters. Not because businesses are poorly run. Because growth has exposed operational weaknesses, which they've not had time to address. Revenue is growing, in some cases fast. Profit is healthy. The team has expanded. Operations are getting more complex. And everything feels fragile. Half the processes only work because one person [...]









