“Last year marked a major step forward for our business. We navigated our first experience with private equity backing, significantly increased reporting expectations and the need to rapidly elevate financial capability across the Group. Glenn played a pivotal role in helping us meet and exceed that challenge.

From the outset, he integrated seamlessly with our team. His collegiate approach, clarity of communication and ability to rapidly grasp the pace and complexity of a business serving high-profile clients made him an invaluable partner. At a time of considerable change, he brought calm, structure and deep technical expertise precisely when it was needed.

Glenn delivered a number of critical milestones for the business, including:

• Building our first complete set of Group accounts and accompanying commentary, establishing a new benchmark for quality and clarity
• Producing acquisition accounting entries with precision and full alignment to stakeholder expectations
• Designing a comprehensive reporting, forecasting, budgeting and long-range planning model that now underpins our financial reporting
• Delivering robust forecasts across Profit and Loss, Balance Sheet and Cashflow at both entity and Group level
• Strengthening pipeline reporting, providing a far clearer and more reliable forward view
• Working closely with advisors to ensure clean, consistent, audit-ready ledgers
• Building strong and credible relationships with new stakeholders, including lenders, and representing the business with professionalism and confidence

Glenn did not simply deliver against a brief. He materially elevated our internal capability, helped us navigate a period of significant transition and instilled confidence in both management and investors through the strength and credibility of the numbers.

We are extremely grateful for his contribution and would highly recommend Glenn to any organisation seeking a strategic, collaborative and technically outstanding finance partner.”

“Having recently secured our first venture capital investment, we engaged Glenn as an Interim CFO on a part-time basis.

• He helped us meet our new financial obligations to stakeholders.
• The flexible arrangement worked really well—allowing us to call upon Glenn’s expertise precisely when we needed it most. He swiftly established rapport and trust with the entire team, integrating seamlessly into our operations.
• Glenn guided us through reporting and budgeting, establishing a robust financial model that aligns effortlessly with our financial reporting systems. The model incorporates three years of historical performance and up to five years of future projections, enabling us to flex assumptions and explore different demand scenarios.
• With intuitive mapping tables and alternative cash flow reporting formats, it provides a dynamic framework for monthly forecasting, annual budgeting, and long-range planning. Moreover, its consistent format streamlines our month-end reporting, saving valuable time and allowing us to focus on driving our growth agenda.
• Beyond financial oversight, Glenn guided us through our corporate governance responsibilities, contributed to our growth strategy, and developed a business case template for evaluating investments. He also supported recruitment efforts and introduced us to high-calibre HR and Marketing advisors, expanding our network with invaluable connections.

Glenn’s expertise extends far beyond the CFO remit, bringing the strategic insight of both a CEO and CFO as well as an experienced board member.

His guidance has been instrumental in shaping our financial strategy and reporting obligations, and we would thoroughly recommend Glenn and Milestones MK for fractional CEO/CFO expertise and board advisory services.”

“The NRLA’s ambition is to be the trusted operational and policy partner for a professional private rented sector. Achieving that takes the right people around you at the right moments. Glenn has been one of those people.

• What sets Glenn apart is not just what he delivers — it is how he works. Glenn focused on understanding our team, our priorities, and the way we operate rather than arriving with ready-made answers. He listened, built genuine relationships across the organisation, and made sure the people closest to the work were active participants in shaping it.
• Having advanced businesses from the C-suite in both commercial and membership organisations, Glenn understood instinctively how decisions get made, where sensitivities lie, and how to bring people with him. That approach earned trust quickly, affording genuine buy-in behind it.
• We have worked together across three distinct engagements. Each one delivered. Each one fully embedded within our Organisation.

Investment Appraisal & Acquisition Advisory

We were looking to make a significant technology investment — and it was imperative that we got it right.

• Glenn developed a rigorous financial model to appraise and value competing SaaS solutions, assessed potential acquisition targets, and prepared the business case to bring it all to a decision.
• He brought analytical rigour and commercial judgement in equal measure.

Utilising what Glenn had prepared, we were able to present the Board with what they needed in order to make a well-informed, confident decision. That is not always easy to achieve.

Operational Improvement – Project Management Office

We asked Glenn to establish and embed our Project Management Office from scratch.

• Working closely with two of our executives — collectively taking every decision — he did exactly that: process flowcharts with clear decision checkpoints, a bespoke project financial model with flexible variables and sensitivity analysis, a prioritisation matrix to help us make the right calls with limited resources, and a full governance framework.
• He also oversaw the successful rollout of our project management software across the organisation.

The PMO is now well-established and delivering the outcomes we wanted. Two of the executives who worked most closely with Glenn have since been promoted — recognition that is well earned, and a reflection of great teamwork and drive. An excellent outcome.

Strategic Advisory

As our ambitions grew, so did the questions. How do we assess our growth opportunities? Where do we focus our limited resources? What are we genuinely best at and where are the gaps?

• Glenn guided us through this with frameworks that were practical, not theoretical. His application of the likes of the Boston matrix helped us evaluate opportunities by size, growth potential and risk, while assessing our current capabilities.
• The gap analysis that followed helped align our resources with the desired outcomes whilst sharpening our thinking.

Glenn’s expertise extends beyond any single discipline. He brings the financial rigour of a CFO, the operational grip of a COO, the strategic instinct of a CEO, and the steady hand of an experienced board advisor — all in one engagement. His work has helped strengthen the NRLA and provide some rigour in how we operate, how we make decisions, and how we serve our members.

I would recommend Glenn and Milestones MK to founders and CEOs seeking additional executive skills and capacity, as well as boards who would benefit from his strong commercial skillset and insight.”